Privacy Policy

Kyles International Company Ltd (who also refer as “i’MMUNE”, “we, “us” or “our”) is committed to protecting your privacy. We strictly adhere to the requirements of the personal data protection legislation in Hong Kong. This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By utilizing any online services or providing your personal data through the Website, it indicates that you have read and understood this Privacy Policy and you are consenting to the collection and use of your personal data collected as set forth in this Privacy Policy.

We may update this Privacy Policy from time to time without prior notice. We will post the updated version in our Website when we do so. We suggest that you check our most up-to-date version of the Privacy Policy on the Website regularly and before utilizing any online services or providing your personal data to us.  

You may exercise your opt-out right by notifying us if you wish to object to the use of your personal data for direct marketing purposes. Please send requests for such objections, access to data, correction of data, information regarding policies and practices and kinds of data held, questions or complaints to: info@immunehk.techcommteamc.com. In accordance with the terms of the Ordinance, we have the right to and may charge a reasonable fee for processing any data access request.

WHEN WE WILL COLLECT YOUR PERSONAL INFORMATION

In order to provide a better service to you, we may collect and process your personal information/ data about you when you use the Website, subscribe to our service, posting material or requesting further services, register for our membership, utilize our online services or contact our Customer Services team or at the time in connection with a promotion or when you report a problem with our Site. We may gather personal data from you including, but not limited to, your first and last names, phone numbers, credit/debit card information, addresses and email addresses or any other information which could identify a person’s identity such as his/her name and contact details. we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; (d) details of transactions you carry out through our Site and of the fulfilment of your orders; (e) details of your visits to our Site and the resources that you access

We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

USE OF PERSONAL INFORMATION

Personal data collected from you may be used for the following purposes: 1.    handling enquires or following up any enquiries you raised before, or handling any feedback from you or following on that, requests for information or and giving you responses; 2.    processing and following up your orders and payments;  3.    verifying your identity and checking our records; 4.    communicating with you about your accounts; 5.    direct marketing including providing you with updates of our new products, services and shops, information about promotional events and marketing materials in relation to our products, catering and delivery services (the “Marketing Materials”); 6. researching, designing and launching services or products including seminars/events/forums; 7.    meeting requirements imposed by any applicable law, rules, regulations, codes of practice, guidelines or court orders or assisting with law enforcement in Hong Kong or elsewhere; and 7.    other purposes relating to any of the above.

In terms of direct marketing, we require your consent (which includes an indication of no objection). In this connection, please note that: (a) your name, contact details (including address, contact number, email address), products and services information, transaction pattern and behaviour, background and demographic data held by us from time to time may be used by us in direct marketing; (b) the following classes of services, products and subjects may be marketed in direct marketing: (i) services and products related to our Site and/or our affiliates (including marketing affiliates programs we are a part of); (ii) reward, loyalty or privileges programmes, promotional offers and related services; and (iii) invitations to events such as seminars/webinars/tele-seminars, conferences, live programs or events. (c) We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us (see below for contact details), and we will cease to do so, without charge.

The provision of your personal data is entire voluntary.  Please note that if you do not provide us with the required personal data, we may not be able to provide your requested information, products or services.

DISCLOSURE YOUR INFORMATION

We will keep the personal data we hold confidential but may provide information to: (a) personnel, agents, advisers, auditors, contractors, financial institutions, and 3-party service providers in connection with our operations or services provided to you; (b) any agent, contractor or third party who provides administrative, technical, data processing, telecommunications, computer, payment, market survey, promotion, direct marketing services, or other services in connection with the operation of the our business (b) our group and subsidiaries, affiliates, our overseas offices, business partners and counterparts (if any); (c) persons under a duty of confidentiality to us; (d) any person or entity to whom Pret is under an obligation or otherwise required to make disclosure under the requirements of any applicable law, rules, regulations, codes of practice, guidelines or court orders.; or (e) actual or proposed transferees or participants of our services in or outside the Hong Kong Special Administrative Region.

Your personal data may be shared or transferred to parties who may be located in or outside Hong Kong.  The laws governing personal data protection in these jurisdictions may differ from the laws of Hong Kong.  We will comply with the laws of Hong Kong on personal data protection to ensure that similar and/or comparable standards for personal data protection under these laws are maintained by entities outside of Hong Kong which receive your personal data from us.  By your voluntary provision of personal data to us, you are consenting to the disclosure, transfer and use of your personal data outside Hong Kong for the abovementioned purposes.

COOKIES

We use cookies to record your visit to our Website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site. By continuing to browse the Site, you are agreeing to our use of cookies.

“Cookies” is a small file of letters and numbers that we store on your browser when you visit our website if you agree. Our Website can access the cookies it has sent to individuals’ browsers previously and retrieve data in relation to their visits to this Website. The information we collect through our cookies may include information about your browser type, the web pages of this website you have browsed, and the date and time of your visits.  Such information, together with other data in our database, may constitute personal identifiable information. 

4.8 You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, by disabling cookies, you may not be able to use certain features or services of the Website. The information we collect through the cookies may be used for various purposes, including but not limited to:  1.    tracking patterns of behaviour of visitors to see what areas and features of our website are popular in order to improve the design and management of the Website; 2.    recognizing web browser of repeat visitors so that we can gather statistics on the aggregate anonymous number of visits to evaluate the effectiveness of this Website;  3.    identifying your web browser when you visit the Website so that our web server can maintain a dialogue with your web browser in order for you to carry out certain activities; 5. help us analyse how visitors use the website so that to personalise the marketing materials; .and 4.    allowing you to place and amend the selected items in the shopping basket during the visit and allow orders to be placed.

SECURITY

We follow strict security procedures in the storage and disclosure of personal data which you have given us to prevent loss, misuse, unauthorized access, disclosure or modification of personal data.  However, you should note that no system or transmission of data over the Internet or any other public can be completely safe and secured.

GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by the laws of the Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the Hong Kong courts

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